Reference

Terms and Conditions at galibet India

These terms govern your account with galibet and set out what you can expect from us and what we ask of you in return.

Account eligibility subject to local lawUPI, Paytm and PhonePe deposits coveredWithdrawal conditions clearly statedAccount security responsibilitiesDispute resolution process outlined

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What These Terms Cover and Who They Apply To

galibet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every person who creates an account on galibet.co and uses any feature on the platform — including placing wagers, making deposits via UPI, Paytm or PhonePe, requesting withdrawals, and contacting support. Access to the platform is permitted only where local law allows;

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it is your responsibility to confirm that participation is lawful in your state or territory. We reserve the right to restrict, suspend or close accounts where we determine that applicable law is not being met. These terms may be updated periodically; the version published on this
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page at the time of your activity is the binding version. Continued use of your account after any update constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TERMS TEAM

Contact Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been handled in a way that does not align with what is stated here, our support team…

Live Chat Our live chat channel is available around the clock. Start a session from your account dashboard and quote the specific clause or section you need clarified; an agent will respond within two minutes.

Email Support Send a detailed message to our support address with your account ID and the clause in question. We aim to acknowledge every email within four hours and send a full response within one business day.

Help Centre Our help centre holds a plain-language summary of the most commonly queried clauses — covering UPI deposit conditions, withdrawal timelines, and account suspension procedures — before you need to contact an agent.

HOW WE MANAGE YOUR ACCOUNT

Data, Security and Account Practices at galibet

galibet applies specific technical and procedural measures to protect the information tied to your account and ensure that these terms are carried out consistently.

Account Data Handling

We collect only the data needed to operate your account — name, contact details, payment identifiers for UPI and Paytm, and activity logs. We do not sell this data to third parties, and retention follows the period required by applicable Indian financial regulations.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how account features are used. You can manage cookie preferences from the settings page of your account at any time without affecting your ability to deposit or withdraw.

Account Security

Your account is protected by password authentication and, where you enable it, two-factor verification. You are responsible for keeping your credentials private; any activity performed using your login details is treated as authorised by you under these terms.

Data Retention Period

Account records, including transaction history for UPI, Paytm and PhonePe payments, are retained for a minimum of five years from the date of the last transaction. After that period, records are archived or deleted in line with our internal data schedule.

Requesting Account Changes

To update personal details, close your account, or request a copy of your account data, submit a request through live chat or email with your account ID. We process verified change requests within three business days and confirm completion by email.

Dispute Escalation Path

If a support agent cannot resolve a terms-related dispute to your satisfaction, you may escalate in writing to our compliance desk. We will review the case against the published terms and issue a written decision within seven business days.

Frequently Asked Questions About These Terms

These questions address the clauses most commonly raised by account holders in India. If your question is not covered here, our live chat team can point you to the exact clause that applies to your situation.

Yes. Every action taken on your account — deposits through UPI, Paytm or PhonePe, wager placement, and withdrawal requests — is governed by these terms. Completing a deposit confirms your acceptance of the applicable clauses at that moment.

We may update these terms when required by law or operational changes. We will notify active account holders of material changes via email before the update takes effect. Continuing to use your account after the notice period counts as acceptance of the revised terms.

Access to the platform depends on local law. If we determine that your jurisdiction restricts participation, we may suspend or close the account and return any withdrawable balance through the payment method you last used — UPI, Paytm or PhonePe.

Contact support via live chat or email with your account ID and a written data access request. We will compile and deliver your data summary within seven business days, covering transaction records, login history, and stored personal details.

You are required to keep your login credentials confidential and not share them with anyone else. Any transaction or wager completed using your credentials is your responsibility. Report suspected unauthorised access to support immediately so we can act on it.

We retain transaction records — including deposits via UPI, Paytm and PhonePe and all withdrawal activity — for a minimum of five years from your last transaction. Older records are then archived or deleted according to our internal data schedule.

First raise the dispute through live chat or email, citing the specific clause. If the front-line team cannot resolve it, escalate in writing to our compliance desk. We aim to issue a written decision on escalated disputes within seven business days.

Terms and Conditions at galibet India

Contact Us About These Terms

Data, Security and Account Practices at galibet

Account Data Handling

Cookie Policy

Account Security

Data Retention Period

Requesting Account Changes

Dispute Escalation Path

Frequently Asked Questions About These Terms

01 Do these terms apply to all account activity, including deposits via UPI and Paytm?

02 Can galibet change these terms after I have opened an account?

03 What happens to my account if participation is not permitted under local law in my state?

04 How do I request a copy of the personal data held on my account?

05 What are my responsibilities regarding account security under these terms?

06 How long does galibet retain my transaction records?

07 What should I do if I disagree with a decision made under these terms?

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