Reference

How galibet Handles Your Personal Data

Q: Can I request a full copy of the data galibet holds about me?

Yes. Email privacy@galibet.co from your registered address with the subject line 'Data Access Request'. We will verify your identity and send a structured copy of your personal data within five working days of confirming your identity.

Q: What should I do if I believe my data has been accessed without authorisation?

Contact our privacy team immediately at privacy@galibet.co or via live chat on galibet.co. We will investigate within 24 hours, secure your account if needed, and notify the relevant data-protection authority where local law requires such reporting.

This Privacy Policy sets out exactly what personal data galibet collects when you open an account, how we use it, who we share it with, and the steps…

Data collected only as neededEncrypted account storageYour right to access and deleteIndia-specific data handlingContact us anytime at galibet.co

Explore Lobby Read FAQ

What This Policy Covers and Where It Applies

galibet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data processed through galibet.co, including data gathered when you register an account, make deposits via UPI, Paytm or PhonePe, browse our lobby, or contact our support team. Access to our platform depends on local law and is available where local

1
law permits. We process your data in accordance with the applicable data-protection framework for the jurisdiction in which you access our services. Payment context chips such as your UPI handle or Paytm-linked mobile number are stored solely to facilitate transaction verification and are never sold to
2
third parties. If local regulations change in your region, we will update this policy and notify you through your registered account email. You are responsible for keeping your contact details current so that such notices reach you promptly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Privacy Team Directly

If you have a question about how your data is used, want to request a copy of what we hold, or wish to ask us to delete your account information, our privacy…

Email Privacy Team Send your data request or privacy concern to our dedicated address at [email protected]. Include your registered account email so we can locate your record and respond accurately within five working days.

Live Chat Support Open the chat widget on galibet.co to speak with a support agent who can log your privacy request, escalate it to the data team, and give you a reference number to track progress in real time.

Help Centre Ticket Submit a formal ticket through the Help Centre on galibet.co. Select the Privacy and Data category, describe your request, and our team will follow up by email within the five-day handling window we keep consistent.

HOW WE PROTECT YOUR DATA

Six Pillars of Data Handling at galibet

We designed our data practices around the principle that you should always know what we hold, why we hold it, and how long we keep it.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can adjust cookie preferences at any time through the Cookie Settings link in our site footer without affecting your account.

Account Security

Your password is hashed and never stored in plain text. We use two-factor verification prompts when we detect a login from a new device or IP location, reducing the risk of unauthorised access to your account and payment details.

Data Retention Periods

We retain transaction records, including UPI reference IDs and PhonePe deposit logs, for the period required by applicable financial regulations. Account profile data is deleted within 30 days of a verified account-closure request, unless a legal hold applies.

Third-Party Data Access

We share your data only with payment processors like Paytm and UPI rail partners who need it to complete your transaction, and with identity-verification services where local law requires KYC. We do not sell your data to advertisers.

Requesting Changes to Your Data

You may request a correction to any inaccurate personal data we hold by contacting [email protected]. We will verify your identity, make the correction within five working days, and send a written confirmation to your registered email address.

Data Protection Accountability

Our appointed data-handling lead reviews this policy on a rolling basis and is the internal escalation point for any unresolved privacy concern. If you feel a concern has not been addressed, you may escalate to the relevant data-protection authority in your jurisdiction.

Common Questions About Your Data at galibet

Below are the questions our account holders ask most often about privacy, data rights and how we handle personal information. If your question is not covered here, reach out through the privacy contact paths above and we will respond within five working days.

We collect your name, email address, mobile number, date of birth and address for identity verification. When you deposit via UPI or Paytm, we also receive the transaction reference and the masked payment instrument identifier associated with that transaction.

We share data only with payment processors and KYC verification partners where the law requires it. We do not share your personal data with advertisers, data brokers or any third party for marketing purposes, and we contractually require our partners to protect your data.

We delete your profile data within 30 days of a verified account-closure request. Financial transaction records, including PhonePe and UPI deposit logs, are kept for the duration mandated by applicable financial regulations and then permanently erased.

Yes. Email [email protected] from your registered address with the subject line 'Data Access Request'. We will verify your identity and send a structured copy of your personal data within five working days of confirming your identity.

Submit a deletion request through the Help Centre on galibet.co or email [email protected]. Once we verify your identity and confirm no legal hold applies, we will delete your account data and send written confirmation within five working days.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can switch off non-essential cookies at any time via the Cookie Settings link in the site footer. Turning off analytics cookies does not affect your ability to deposit or play.

Contact our privacy team immediately at [email protected] or via live chat on galibet.co. We will investigate within 24 hours, secure your account if needed, and notify the relevant data-protection authority where local law requires such reporting.

How galibet Handles Your Personal Data

Reach Our Data Privacy Team Directly

Six Pillars of Data Handling at galibet

Cookie Management

Account Security

Data Retention Periods

Third-Party Data Access

Requesting Changes to Your Data

Data Protection Accountability

Common Questions About Your Data at galibet

01 What personal data does galibet collect when I open an account?

02 Does galibet share my data with third parties outside of payment processing?

03 How long does galibet keep my account data after I close my account?

04 Can I request a full copy of the data galibet holds about me?

05 How do I ask galibet to delete my personal data?

06 How does galibet use cookies and can I turn them off?

07 What should I do if I believe my data has been accessed without authorisation?

Related Pages