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Legal Terms That Govern Your Account

Everything you need to know about how galibet handles your account, your data and the rules that apply when you use our platform — clearly stated, no legal…

Terms of UsePrivacy PolicyData RetentionCookie PolicyAccount Rules

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What Our Legal Terms Actually Cover

galibet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms apply from the moment you open an account on galibet.co and govern every interaction — deposits via UPI, Paytm or PhonePe, withdrawals, game participation and communication with our support team. These terms exist to define what we owe you and what you agree to

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when using the platform. Where local law restricts access to particular features, those restrictions take precedence and we will communicate them clearly in your account dashboard. Any dispute arising under these terms is handled under the jurisdiction applicable to your region. We update our terms when
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regulation changes and notify you by email before changes take effect, giving you time to review and decide whether to continue. Your continued use of the platform after the notice period counts as acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For any question about your rights, a data request or a formal dispute, use the channels below.

Email — Legal Team Send your legal query, data access request or account dispute to our compliance address. We aim to respond within 72 hours on working days, and we confirm receipt immediately by auto-reply.

Live Chat — Policy Questions Use the live chat widget on galibet.co for quick policy clarifications. Agents are available around the clock and can escalate your query to the legal team when a formal written response is required.

Account Dashboard — Formal Requests Log in and navigate to Settings to submit a data deletion, data export or account closure request directly. These requests are logged automatically so you have a timestamped record for your own reference.

HOW WE HANDLE YOUR DATA

Six Ways We Protect Your Account and Data

We do not sell personal data to third parties. Every piece of information you provide — name, contact details, payment identifiers linked to UPI or PhonePe — is used solely to operate…

Data Collection Scope

We collect only what is necessary to run your account: identity details for verification, contact information for communication and transaction records for UPI, Paytm and PhonePe payments. Nothing beyond operational necessity is stored.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time without losing access to your account or game history.

Account Security

Two-factor authentication is available on every account. We strongly encourage you to enable it. Login attempts from unrecognised devices trigger an email alert, and suspicious sessions are locked pending your confirmation.

Data Retention Period

Account records are retained for the period required by applicable financial and gaming regulation in your jurisdiction. Once that period expires and your account is closed, personal data is deleted or anonymised within 30 days.

Your Right to Access

You may request a full export of the personal data we hold about you at any time via the Account Dashboard. We deliver it in a machine-readable format within 14 working days of your verified request.

Requesting Changes or Deletion

To correct inaccurate data or request deletion, submit a formal request through Settings or email our legal team directly. We will process it in line with applicable law and notify you once it is complete.

Common Legal Questions About Your galibet Account

These answers cover the questions we receive most often on data rights, account terms and how legal changes affect you. If your question is not here, contact our compliance team directly through any of the channels above.

The law that applies depends on where you are located and what local regulation permits. Our terms specify the governing jurisdiction, and access to platform features is always subject to the laws in your region — we comply with whichever framework applies to you.

Yes. Log in, go to Settings and submit a data export request. We deliver a complete, machine-readable file within 14 working days. The file includes your account details, transaction history and any communication records we hold.

Email our legal team with your account username, a clear description of the dispute and any supporting evidence. We assign a case reference within 24 hours and aim to resolve straightforward disputes within 10 working days.

We retain records for the period required by applicable financial regulation in your jurisdiction. After that retention period ends, all personal data is either permanently deleted or anonymised within 30 days of the obligation lapsing.

We send an email to your registered address before any material change takes effect, clearly describing what has changed and when. You have a defined notice period to review the update; continued use of the platform after that period constitutes acceptance.

No. Payment identifiers linked to UPI, Paytm or PhonePe are used solely to process your transactions and are never sold or shared with third parties beyond what is required by law or by the payment processor to complete the transfer.

Submit a correction or deletion request through the Account Dashboard under Settings, or email the legal team directly. We process verified requests in line with applicable law and send you a written confirmation once the action is complete.

Legal Terms That Govern Your Account

How to Reach Us on Legal Matters

Six Ways We Protect Your Account and Data

Data Collection Scope

Cookie Policy

Account Security

Data Retention Period

Your Right to Access

Requesting Changes or Deletion

Common Legal Questions About Your galibet Account

01 Which jurisdiction's law governs my galibet account?

02 Can I request a copy of all personal data galibet holds about me?

03 How do I formally dispute a decision made about my account?

04 What happens to my data if I close my account?

05 How will I know if the terms of use change?

06 Does galibet share my UPI or Paytm payment details with third parties?

07 How do I ask for my personal data to be corrected or deleted?

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